Privacy Policy

Introduction and overview

Your trust is important to NANNING TAGRM CO.,LTD. Our website may receive inquiries from visitors around the world. We use reasonable security measures to keep personal information safe and under appropriate control.

This Privacy Policy explains how we collect, use, store and protect information submitted online or through email, telephone, WhatsApp and other business communications. Please read it before using this website or sending an inquiry. By continuing to use our services, you acknowledge the practices described below.

We may update this policy when our services, technology or legal obligations change. Material changes will be communicated through the website or another appropriate channel.

1. How we collect and use your personal information

Information you provide

When you request product information, a quotation, technical advice or after-sales support, you may provide your name, company name, business email, telephone or WhatsApp number, destination country or port, product interests, expected quantity, operating conditions and project requirements. If you provide another person’s information, you should have their authorization.

We use this information to respond to inquiries, recommend machinery models and configurations, prepare quotations, coordinate delivery and documentation, provide requested services, and maintain necessary business records.

Information collected during website use

Our systems may record limited device and service-log information, including browser type, device type, operating system, IP address, referring page, pages viewed and interactions with the website. We use this information to operate and secure the site, diagnose problems, understand content performance and improve the visitor experience.

We may also use information to verify requests, prevent fraud or abuse, comply with legal and regulatory requirements, and protect the rights and security of our customers, visitors and company.

2. How do we use cookies and similar technologies

We use cookies, local storage and similar technologies where needed for website operation and security. Third-party advertising and analytics tracking is not currently installed on this website. Before enabling non-essential analytics or advertising tracking, we will review the cookie and consent requirements applicable to the regions in which those tools will be used.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect parts of the website or require you to reset preferences on future visits.

3. How do we protect your information

We use reasonable physical, administrative and technical safeguards to reduce the risk of unauthorized access, disclosure, alteration, damage or loss. Inquiry-related information is retained for no more than 24 months, after which it is deleted or anonymized through our business and system processes.

No internet transmission or electronic storage method is completely secure. If an information-security incident occurs, we will assess it and provide any notice required by applicable law.

We do not sell personal information. Access to inquiry information is limited to the authorized website administrator. We use this information to process inquiries, contact prospective customers, provide product and quotation replies, and support necessary system security, spam prevention and technical maintenance.

WPForms collects website form submissions. Brevo sends website notification emails, and Zoho receives messages addressed to sale@tagrmagro.com. WPForms Lite Connect is enabled as a remote form-entry backup and recovery service. These services process information for their respective functions.

4. How do you manage your information

You may ask us to access, correct, supplement or delete personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. You may also withdraw consent where consent is the legal basis for processing, or ask us to stop non-essential marketing communications.

Where immediate deletion from a backup system is not technically possible, the information will remain protected and isolated until the backup is cleared or anonymized through the normal retention process.

5. Contact us

For privacy questions or requests concerning your information, contact us using the details below.